Questions & Answers

Got Questions? Please try to find them down below before contacting us.

  • What sizing model do you follow?

    Our size chart is based on general industry sizing standards. If in doubt, we recommend sizing up to ensure optimal fit. Please check out our size guide for more information.

  • When can I expect to receive my order?

    Currently, we use BPOST for all national & international shippings. After your order is processed, please expect to wait 7-10 days for your order to arrive.

  • Do you accept returns?

    We get that clothing shopping online can be tricky, so we are more than happy to process a return or exchange for another size if you notify us and return the item to our studio within 15 days of purchase. Please note all shipping fees for a return/exchange will need to be covered by the customer and that items will need to be returned in their original unused condition.

  • Do you ship internationally?

    Yes, we offer DPD shippings for France, Germany, Luxembourg, the Netherlands and the UK. All other countries will use the BPost World Business service.

    You should be able to expect a 7-10 business day turnaround (notwithstanding additional delays due to customs). Also worth mentioning, CFÉ BELGIUM is not responsible for any Duty, VAT or additional taxes that may be charged after the sale of the item.

  • How should I wash my CFÉ merch?

    CFÉ clothings are designed to withstand the rigors of your washing machine and dryer. We recommend washing & drying on cold/delicate cycles in order to prolong the life of the fabric (and minimize any fading & pilling). I am too lazy to hand-wash my clothes so have solely relied on a washer/dryer combo for years!

  • How do I model for CFÉ BELGIUM?

    Uhm, first of all: we are so flattered! If you’re interested in collaborating with the brand, please send us a note through the contact form with the subject line “modelicious.” Just kidding… you can put whatever in the subject line.

    Feel free to tag @cfebelgium on Instagram to get featured in our stories!